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Survey and Analytics Officer

Apply now Job no: 568251
Work type: Full time - Fixed term/Contract
Location: Vietnam - Ho Chi Minh
Categories: Economics / Business, Information Management, Marketing, Research, Education

The role & key responsibilities

- Manage RMIT survey processes.  
- Manage all survey communications and data collection processes. Liaise with staff across the university to ensure survey response rates deliver reports of good or sufficient reliability.
- Recruit, train, and manage Student Survey Representatives.
- Prepare all reports with the highest level of accuracy, and within agreed timelines.
- Use relevant software to analyse data and prepare reports and visualisations. 
- Champion the role of data in improving the student learning experience and build teaching staffs’ confidence in the value of student feedback and its importance in improving the student learning experience. 
- Strictly protect and maintain the confidentiality of data and reports.
- Collaborate with professional staff responsible for Office of Strategy and Governance and Student Record System management to ensure efficient sharing of data and reporting.

Key selection criteria

- A degree and/or postgraduate qualification relating to Market Research, Data Science, Statistics or other relevant field.
- Experience in working with databases, undertaking data collection, and statistical analysis of complex tracking datasets, using data visualisation tools and contemporary professional tools (e.g., Qualtrics, SPSS, Tableau).
- Attention to detail; strong analytical skills; ability to prioritise and schedule tasks, and to manage time and resources; and continuously improve processes.
- Interpersonal skills, good communication with staff at all levels of the organisation.
- Professional integrity and confidentiality and security when working with sensitive information.


  • Unique opportunity to work within a multi-lingual, multi-cultural environment with creative and innovative committed colleagues.
  • Attractive salary package + allowances
  • 13th month Tet bonus
  • Private premium medical insurance
  • 20 days annual leave, 10 days sick leave per annum
  • Education fee support for staff dependants after a qualifying period

To find out more

For further information about this role, please click on the Job Description document below.

Download File JD_Survey Services Officer PSV5_Aug 2018.pdf

English proficiency requirements

If English is not your native language then you will be required to demonstrate a minimum English language proficiency standard at a BULATS Upper Intermediate level (BULATS score 65), equivalent to IELTS (General) 6.0. RMIT Vietnam will require you to complete a BULATS test to assess your level of English before an offer of employment can be made.

How to apply

Click on the ‘Apply Now’ link. Applications close on 22 Jan 2019.

Advertised: SE Asia Standard Time
Applications close: SE Asia Standard Time

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