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Front Office and Administration Officer (8 months)

Apply now Job no: 564350
Work type: Casual/Sessional (Short Term), Full time - Fixed term/Contract
Location: Vietnam - Ho Chi Minh
Categories: Education

The Front Office & Administration Officer is responsible for providing ‘Wellbeing’ reception services and administrative support to all Wellbeing services (Counselling Service, Equitable Learning Service, Safer Community Unit, Case Management, Health Centre) across both the Saigon South and Hanoi campuses. The role is required to work closely with other functions across the University and follow up as required with internal and external stakeholders. The role contributes to effective team behaviour as per RMIT Vietnam values.

Key responsibilities

  • Manage and maintain all reception and administrative tasks of Wellbeing services
  • Determine the urgency of student requests and make sound judgements as to which service is most appropriate and whether intervention is necessary
  • Manage sensitive information and maintain privacy and confidentiality standards.
  • Document and maintain Wellbeing procedures under direction of the Senior Manager.
  • Process all Purchase Requests and Payments Vouchers, track budget expenditure, and prepare service and sub-lease contracts.
  • Support to maintain the currency of information on web pages, intranet, student portal and other social media
  • Support and participate in University and Wellbeing events

Key selection criteria

  • Relevant bachelor degree
  • At least two years of demonstrated experience in a similar and relevant secretarial and administrative role.
  • General knowledge of medical and health issues and vocabulary to support translation.
  • Demonstrated high level interpersonal and written communication skills
  • Ability to maintain confidentiality and deal with sensitive and difficult situations in a professional and diplomatic manner.
  • Ability to critically analyse, interpret or evaluate information.
  • Strong organisational, time management, and prioritisation skills, with the ability to work under minimal supervision.


  • Unique opportunity to work within a multi-lingual, multi-cultural environment with creative and innovative committed colleagues.
  • Attractive salary package with base salary starting from VND 16,000,000 gross per month
  • Private premium medical insurance
  • 20 days annual leave, 10 days sick leave per annum
  • Education fee support for staff dependents after a qualifying period

To find out more

For further information about this role, please click on the Job Description document below.

Download File Wellbeing_Front Office Administation Officer_2017 Sep_PSV4.pdf

English proficiency requirements

If English is not your native language then you will be required to demonstrate a minimum English language proficiency standard at a BULATS Intermediate level (BULATS score 60), equivalent to IELTS (General) 5.5.  RMIT Vietnam will require you to complete a BULATS test to assess your level of English before an offer of employment can be made.

How to apply

Click on the ‘Apply Now’ link. Applications close on 23 May 2018.

Advertised: SE Asia Standard Time
Applications close: SE Asia Standard Time

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